Bracken Collision Center, Texas Family Owned & Operated
Providing San Antonio auto repair since 1992!!!

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Lifetime Warranty

We use our highly skilled expertise and state-of-the-art equipment to maintain a higher standard of quality in our repairs so gone are the worries about poor quality workmanship, bad service, repair delays and meaningless guarantees. Simply put, our commitment is to completely satisfy you. And we back that commitment with a written l ifetime warranty.

Bracken Collision Center provides this lifetime warranty on all repairs relating to the current loss. It will apply to all items originally estimated – for as long as you own the vehicle. This warranty shall cover defects occurring under normal conditions. Damage caused by accidents, negligence, abuse, misuse, exposure to elements, or paint chipped by driving conditions shall not be covered under the scope of this warranty. Other exclusions include: sublet work as listed on the repair order, tires, batteries, mechanical parts, wiper blades, oils, and air conditioning; however, these items may be covered by the respected manufacturer’s warranties.

Bracken Collision Center warrants its paint for the life of the vehicle against; cracking, checking, loss of gloss caused by hazing, chalking or fading, peeling and blistering caused by moisture, provided the refinishing is done over original undamaged factory finishes or over original equipment manufacturer replacement parts. Rust related conditions shall not be covered. Stone chips will not be covered.

It is understood that all repairs will conform to generally accepted industry standards in use at the time your repairs are completed. Bracken Collision Center reserves the right to correct any problems found with the repair.Bracken Collision Center will correct or replace any item found to be inferior in quality or workmanship for you, our valued customer. Should any questions arise concerning this warranty, Bracken Collision Center will need to be informed of the nature of the problem, so it may be corrected. In the event of a claim, this warranty must be presented with a copy of the corresponding repair order. No warranty work will be performed prior to a review by our management team.

Also, we will assist you in handling the claims of other manufacturer’s products installed by Bracken Collision Center. We guarantee that the parts used were manufactured by your original equipment manufacturer unless you were otherwise notified, and so noted on your repair order.

Bracken Collision Center shall not be responsible for loss of use, loss of time, inconvenience, towing, rental, lodging or loss of business, or any other incidental or consequential damages.